Frequently asked questions

What are the minimal technical requirements needed to watch Qwest TV?
Chevron
Are there Qwest TV apps for smartphones & tablets?
Chevron
Can I watch Qwest TV on my television set?
Chevron
How do I subscribe to Qwest TV via Comcast Xfinity?
Chevron
How can I unsubscribe from Qwest TV on Comcast Xfinity?
Chevron
Can you provide me with a refund for my Qwest TV on Comcast Xfinity subscription?
Chevron
Can I watch Qwest TV offline/without an Internet connection/using download-to-go?
Chevron
How can I recover or reset my password?
Chevron
On how many different devices may I watch Qwest TV simultaneously?
Chevron
How can I offer someone a Qwest TV subscription as a gift?
Chevron
How do I change which email address is linked to my Qwest TV account?
Chevron
How do I change subscription plans?
Chevron
How do I change which bank card is linked to my Qwest TV account?
Chevron
How do I unsubscribe/cancel my subscription?
Chevron
I have a Qwest TV account, but no active subscription. How do I re-subscribe?
Chevron
I have an active subscription to Qwest TV, but I can't watch videos. How can I access the videos?
Chevron
I have an activation code/token but no Qwest TV account. How can I redeem my free access code?
Chevron
I have an activation code/token AND I've already registered a Qwest TV account. How can I redeem my free access code?
Chevron
The videos start to load, then stop/suffer from constant buffering/stall every X seconds. How can I watch videos without interruptions?
Chevron
Is Qwest TV available for my school or library?
Chevron